Terms of Service
These terms explain the rules for using this website and the basic framework for enquiries, quotations and service discussions with Glassy Washing Plant.
Effective date: 26 August 2026 · Last updated: 26 August 2026
1. Agreement
By using this website, submitting an enquiry, creating a client account or engaging Glassy Washing Plant for services, you agree to these Terms of Service and our Privacy Policy. If you are acting for a company or brand, you confirm that you have authority to act on its behalf.
2. What we provide
Glassy Washing Plant provides garment washing, dyeing, dry-process and finishing services described on this website. Actual processes, capacity, lead time, minimum quantities, pricing and technical results depend on the specific garment, fabric, approved standard, order and production conditions.
Website descriptions are general service information and do not create a guarantee that every process is available for every material or order.
3. Quotations and orders
- A website enquiry is a request for discussion, not an automatically accepted order.
- Prices, quantities, delivery dates and technical specifications become binding only when confirmed through an authorised quotation, purchase order, work order or other written commercial agreement.
- A quotation may depend on the supplied garment, quantity, wash standard, chemicals, special effects, testing requirements and other production conditions.
- Changes requested after approval may affect price, timing or feasibility and may require written confirmation.
4. Samples, approvals and colour
Washing and dyeing are process-sensitive. Garment construction, fabric composition, dye lot, trims, previous treatments, machine conditions and approved standards can affect the final result. Where applicable, clients should review and approve samples, shade standards and measurements before bulk production.
A sample approval is used as the agreed production reference for the relevant order. Exact visual uniformity cannot be promised where the material or process naturally produces variation.
5. Client responsibilities
- Provide accurate garment, quantity, composition and technical information.
- Provide references, buyer standards and approvals when required.
- Ensure that supplied materials and instructions do not infringe another party's rights.
- Make timely decisions and provide required approvals, materials and information.
- Pay agreed charges according to the applicable commercial terms.
6. Payments, delivery and changes
Payment terms, delivery dates, transport arrangements, taxes, duties and other commercial conditions are governed by the applicable quotation or written agreement. Delays caused by missing approvals, late materials, changes in specifications, events outside reasonable control, or other client-side dependencies may affect the schedule.
7. Intellectual property and confidentiality
Glassy Washing Plant retains rights in its own website, branding, original text, graphics, software and other materials. Clients retain their rights in brand assets, references and materials they lawfully provide to us, subject to any separate agreement.
Both parties should treat genuinely confidential commercial information responsibly. If a project requires a formal confidentiality or non-disclosure agreement, the signed agreement will govern the confidential information covered by it.
8. Website use
You must not misuse the website, attempt unauthorised access, interfere with its operation, introduce malicious code, impersonate another person, submit unlawful material, or use information obtained from the website in a way that violates applicable law or another person's rights.
9. Third-party services
Parts of the website may rely on third-party infrastructure for hosting, authentication, database, email or other technical functions. Those providers may have their own terms and privacy policies. We select services for legitimate operational purposes but cannot guarantee the availability or uninterrupted operation of an independent third-party service.
10. Availability and information accuracy
We aim to keep the website useful and accurate, but information may change without notice. We do not promise that the website will always be available, error-free or completely current. Technical and commercial information should be confirmed with our team before it is relied upon for a purchase or production decision.
11. Liability
To the extent permitted by applicable law, Glassy Washing Plant is not responsible for indirect, incidental, special or consequential losses arising from website use or from matters outside our reasonable control. Nothing in these terms excludes or limits a responsibility that cannot lawfully be excluded or limited under Bangladesh law.
For an actual production order, the applicable written commercial agreement, quotation, purchase order and approved specifications should be reviewed for the specific allocation of responsibility and remedies.
12. Events beyond reasonable control
We may be unable to perform or may experience delay because of circumstances beyond reasonable control, including natural disasters, major utility failures, transport disruption, government action, industrial disruption, serious equipment failure, widespread technology outages or other comparable events. We will take reasonable steps to communicate material delays and resume performance.
13. Suspension or termination
We may restrict website access or suspend an account where reasonably necessary for security, abuse prevention, legal compliance or breach of these terms. A commercial service relationship may be ended or changed according to the applicable written agreement.
14. Governing law
These terms are governed by the laws applicable in Bangladesh, subject to any mandatory rights or remedies available under applicable law. Commercial disputes should first be addressed through good-faith discussion between the parties and, where an agreement specifies a dispute-resolution procedure, that procedure will apply.
15. Changes to these terms
We may update these terms when the website, services or legal requirements change. The latest version will be published on this page with a new effective date. Continued website use after an update means you accept the revised website terms to the extent permitted by law.
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For pricing, lead times, technical requirements or an actual production programme, contact the Glassy team and request a written quotation.